Accessibility Statement

Hope Heroes is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

Accessibility Standard

We aim to make our website, hopeheroesusa.com, conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as published by the World Wide Web Consortium (W3C).

Accessibility Efforts

We work toward accessibility by:

• Designing pages with clear structure, readable text, and consistent navigation
• Supporting keyboard navigation where possible
• Providing alternative text for meaningful images when feasible
• Using sufficient color contrast and scalable text
• Testing pages and forms to identify and fix accessibility issues

Conformance Status

WCAG defines three levels of conformance: A, AA, and AAA. We strive for WCAG 2.2 Level AA conformance across our website. 

Known Limitations

While we work to ensure accessibility across all content, some pages or content may not yet fully conform. This may include:

• Older PDFs or uploaded documents that are not fully accessible
• Third-party tools (donation forms, embedded maps, scheduling widgets, etc.) that we do not fully control

We are actively working to improve these areas.

Feedback & Contact

If you experience any difficulty accessing content on our site, or if you need information in an alternative format, please contact us and we will do our best to help.

Email: info@hopeheroesusa.com
Phone: 540-684-6694
Mailing Address:

• 9677 Patriot Highway,
  Fredericksburg, VA 22407

When contacting us, please include:

• The webpage URL (if available)
• A brief description of the issue
• The assistive technology you were using (if applicable)

Enforcement / Formal Complaints

If you are not satisfied with our response, you may also have the right to file a complaint with the appropriate government authority in your jurisdiction.

Date

This statement was last updated on January 12, 2026.